Today, the company announced that it acquired Aspectiva, a startup out of Israel whose AI-based technology analyses user-generated content, like customers’ product reviews, and combines it with a shopper’s browsing behavior to make product suggestions to shoppers both online and in stores.
Recall that store no.8 recently launched a VR shopping experience startup Spatial&. Some Aspectiva products include tech that analyses what in-store shoppers search for on their phones or in store apps while walking around, to suggest what to buy. Aspectiva also crunches product reviews to provide customer overviews to online browsers based on different features of a product, and it also creates comparison reports between different brands of the same product — all from “reading” feedback from other shoppers.
Ezra Daya, CEO of Aspectiva, in a statemen said “Our team is extremely excited to be joining Store N° 8 and be part of Walmart’s most recent investment in Israel.
Store N° 8’s record of innovation and of developing capabilities that will transform retail as we know it makes for the perfect environment to leverage Aspectiva’s technology throughout the shopping funnel,”
I guess we will just have to wait and see how this two would work together to improve the customers experience.